Donna Forgy

Programs

Donna Forgy

is an experienced professional with over 25 years of experience in management, leadership training, and presentation development.

In working with individuals and organizations, she brings high energy with a focus on interpersonal development, strategic-planning, and effective communication. She assesses needs, develops customized training programs that impact the bottom line, and motivates her students to commit to a continuous process of growth, both personally and professionally.

As president of ProSkills Inc., Donna has coached hundreds of people to become more effective in all areas of life, to live with more enthusiasm, and embrace challenges with new found confidence. Donna will motivate you to move outside of your comfort zone and take the steps necessary to reach your next level! Her focus is you.
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Team Building
Programs that give your team the enhanced ability to “pull”... together! Teamwork is the foundation that makes an organization strong and successful. To achieve greatness an organization must value it’s people, have a strong commitment, and build teamwork based on trust, *“you go.. we go”.* Teamwork is a principle-based value. In other words, if you value teamwork you have to commit to the principles that grow it. To build a healthy team, you have to create an extraordinary amount of faith and belief among team members, a mind-set that puts the team first. Teamwork is the ability to work together towards a common vision. It is the fuel that allows common people to attain uncommon results. Programs: Pulling Together with Teamwork Essential Qualities of a Team Player How to Deal with Difficult People Attitude Determines Altitude Diversity is not Black and White Motivating Your Team Foundations of Team Building "What a wonderful teambuilding class Donna! Folks are still talking about it! Your certainly left us with a set of thoughts that continue to resonant with everyone. Your openness and sincere personality helps other to believe that we can achieve the goals we establish. Every detail was attended to from your careful planning, to creative ideas on how to get your point across while making the day very fun." Susan Barrett, Director, Western and Pacific Regions, NECA
Leadership
ProSkills specializes in Leadership training. Our team has many different levels, and can take your people from entry level, all the way to top level leadership skill-sets. ProSkills curriculum brings out the assets you already possess and gives you the tools you need to be all that you can be! Programs: If You Lead… They will Follow Developing the Leader in You 21 Laws of Leadership Overcoming the 6 Temptations of Successful Organizations Creating Your Organization’s Vision We’ve got to quit meeting like this… Keys to Effective Meetings Effective Decision Making Achieving Peak Performance through Empowerment Creating Personal/Organizational Vision Getting the Most Out of Your Meetings
Presentations With High-Impact
Sweaty palms, butterflies in your stomach… the saliva disappears from your mouth and goes straight to your armpits? And then… you’re on! Sound familiar? How many of you have been there? How many of us never want to go through that agony again? Well now you never have to experience the anxiety and embarrassment again. If you are tired of watching peers get ahead because they can convey their ideas convincingly, or if you’re no longer content to sit on the sidelines, this workshop is for you. You know you are smart and you know your subject matter inside and out; now it is time to show it. It is time to stand up and deliver. Presenting in front of a group is one thing, but being able to present with the "Pizzazz" and "High-Impact" is something else all together. ProSkills can assist you in developing your skills or just polishing what you already have. Either way, once you’re ready, you'll leave 'em wanting more every time! Programs: Presentations with Pizzazz! Train the Trainer "I took Donna Forgy's High Impact Presentations Class with and it improved my presentation skills immensely. Her dynamic, enthusiastic approach to teaching, the great content of the class, and the practical applications enabled me to present like never before. I've never received so many compliments and it's all because of this class and what Donna added to it. I am forever grateful for attending this." Kim Rochetti, Boeing
Customer Service
Do less than customers expect… and service is perceived as bad. Do exactly what customers expect… and service is perceived as good. But do more than customers expect… and service is perceived as superior. Customer Service? Customer Satisfaction? It seems everyone is taking about customers. Why then is poor customer service still a major concern of most organizations? And why are dedicated people still so stressed out when dealing with customers? Interacting with customers should be fun and challenging. However dealing effectively with difficult people is a learned skill. Therefore, the way to enjoy your job as fully as possible is to learn all you can about the process. A combination of your attitude and your skill will determine the kind of customer satisfaction you provide. Programs: The Fred Factor Power Networking Ensuring Customer Satisfaction Nothing Happens Until You Sell Something “Fish” Philosophy for Your Organization "Donna, I have been managing people for over twenty-five years and have attended my share of managerial training seminars and organizational behavior courses. You are without question one of the best facilitators I have ever worked with. You have a unique ability to bring energy into a room and promote creative thinking." Patricia A. Chirico; Executive Director, NECA
Sales
The Sales Process is much like building a sandwich. It is a process that will give us predictable results. Each part of the sales process is independent in nature and has it's own function. And still they are dependent upon each other to complete the entire process. Programs: A Winning Attitude Prospecting Pre-Approach First Communication The “Innerview” Opportunity? Solutions Evaluation Negotiation Commitment Objections "It is clear that Donna believes in what she teaches. Her ability to communicate and encourage on different levels allows participants to stretch beyond their normal bounds; therefore, creating a true feeling of accomplishment for individuals." Tina Hannan, Vice President, Peoples Bank
Life Skills
Enhanced learning on how to turn life's little challenges into the *positives* that enhance. Have you ever seen a person whom you admire and wondered if they knew something that you didn’t? And if you did, could you discover all of your possibilities? You might be surprised to learn that there are secrets to success. There are great principles of living that have been handed down since ancient times, shaping the destiny of individuals. And these same principles can be applied to your own life to help you achieve success and happiness… Truths that never change and never fail. Programs: Thinking Outside of Your Box The Power of Effective Communication Producing & Enhancing That Elusive "Self-Confidence" Factor Identifying your Personality Style DISC The Power of a Positive Attitude Managing Stress No Regrets How People Tick Keep Growing Traveling Tips for Life Training and Developing Confidence in our Students "Donna presentation skills are outstanding. She is enthusiastic, positive, articulate, and knows her content well. She engages her audience with respectful activities, while providing a touch of humor. Donna spends time with her customer in order to create an effective training program specifically designed to meet the needs of their environment." Sue McAdamis, Director of Professional Development, *Rockwood School District*
Health & Fitness
Customized health programs designed around you, for fitness & nutrition… *We're Certified!* Programs: Benefits of cardiovascular workouts Weight/Strength Training Flexibility Training Weight Management Nutrition Basics Creating a Physical Wellness Plan Exercise for Your Body Type